Agenda

Explore the Agenda: Insightful. Actionable. Forward-Thinking.

What you’ll learn

Dive into a day of thought leadership, strategic discussions, and case studies from omnichannel activation and shopper insights across the CPG and Retail landscape. With two parallel tracks running throughout the day, choose any-one based on what aligns best with your priorities.

TRACK 1
Shopper, Category & Sales enthusiasts

Omnichannel Path-To-Purchase

Shopper Insights & Personalisation

Loyalty, Category & Retailer Engagement

Business Performance and Sales Analytics

Data, Analytics & AI for Commercial Growth

Shopper Marketing Activation & Measurement

Category & Brand Management

TRACK 2
eCommerce, Digital & Omni enthusiasts

Digital Transformation

RGM & Digital Shelf Strategy

Emerging Tech in eCommerce

Omnichannel Commerce Growth Strategy

Direct-to-Consumer & On-Demand Channels

Activating Retail Media Networks in the Region

eCommerce Retailer Engagement & Collaboration

The 2025 Agenda is as Follows

8:00 AM – 9:00 AM

Breakfast Networking Reception

9:00 AM – 9:05 AM

My Digital Shelf Welcome Speech

Sarah Kingham

Director, My Digital Shelf

9:05 AM - 9:15 AM

Chairperson's Introduction and Event Overview

Andrene Dos Anjos

Digital Commerce Manager, Wonderbrands

9:15 AM - 9:40 AM

Sentiment as Strategy: Decoding Consumer Behavior in a Shifting Economy

Manaal N. Farooqi

Senior Manager, Consumer Insights and Success, BIC (Skin Creative)

Overview:

  • Explore the shifting values and behaviors shaping consumer realities and predictions for 2026 and beyond

  • Understand how brands can balance economic caution with aspiration to drive desire and loyalty

  • Leverage virality, authenticity, and even traditional channels like OOH to connect with today’s experience-driven consumer

9:40 AM - 10:05 AM

Pasta Evolution: Embracing Innovation and a Growth Mindset

Doyle Brown

Director of Marketing, Barilla Group

Overview:

  • Learn how the pasta industry is evolving to meet new challenges and emerging opportunities

  • Explore recent innovations in the category, from functional benefits to alternative ingredients

  • Discover how data and analytics are transforming consumer understanding and marketing optimisation

10:05 AM - 10:30 AM

Omnichannel Impact Through Creator-Led Commerce

Sucheta Mehra

Sr. eCommerce & Digital Programs Manager, BISSELL Homecare

Overview:

  • Learn how authentic influencer storytelling shapes shopper behaviour and brand preference across channels

  • Hear key lessons from scaling creator programs in Canada — what worked, what didn’t, and how to evolve them for impact

  • Discover how to measure and attribute influencer-driven conversions effectively across omnichannel touchpoints

10:30 AM - 10:55 AM

Networking Coffee Break

10:55 AM - 11:20 AM

Using small changes in store segmentation for big growth

Ryan Biggar

Director Category Management and Insights, Coca Cola Canada

Overview:

  • Learn how to apply hypothesis testing to uncover performance insights and growth opportunities

  • Discover how to balance simplicity and complexity using a “minimum effective dose” approach

  • Understand how to distill strategies and messaging into clear, actionable frameworks for teams and retailers

11:20 AM - 11:45 AM

From Data to Devotion: Harnessing First-Party Data, CRM, and Loyalty to Drive Growth

Maggie Kamel

Senior Manager, CRM & Masterbrand, Nestlé Purina North America

Overview:

  • Learn why first-party data is the most valuable and sustainable asset in a privacy-first, cookie-less world

  • Discover how to earn consumer data by offering meaningful experiences and transparent value exchange

  • Explore how CRM systems can activate data to deliver personalized and timely communications

  • Understand how loyalty programs can drive long-term engagement and emotional brand connections

  • Get insights on how integrated CRM and loyalty strategies deliver measurable business growth through acquisition and retention

11:45 AM - 12:15 PM

Panel Discussion - Building Brands: Real Talk on Growth and Agility in Omnichannel Commerce

Panel Moderator

Tricia Williams

Managing Partner + Client Success Leader, geekspeak Commerce

Introductory Speaker

Isaac Wanzama

Founder & Chief Strategist, geekspeak Commerce

Anna Marques

eCommerce Manager, Lactalis Canada

Juliette Oliver

Senior eCommerce Manager, Group Bel

Jessica Lindner

Digital and Web Manager, Lassonde

Overview:

  • Learn how to build persuasive, data-led selling stories that win retailer buy-in for launches and trials

  • Explore the role of AI and emerging technologies in driving scalable, efficient growth

  • Get honest insights on maintaining brand consistency while growing fast — and practical ideas to apply in your own teams

12:15 PM - 12:40 PM

Better Together: Omnichannel Acceleration with Church & Dwight and Loblaw

Daniel Pacitto

Digital Marketing Lead, Church & Dwight Canada

Overview:

  • Discover how a coordinated multi-brand beauty campaign across Shopper Drug Mart, Meta, and in-app media delivered a huge lift in sales and what your brand can learn from this

  • Learn how in-store distribution and digital media alignment helped secure extra displays and accelerate sell-through

  • Learn why a cross-functional partnership between sales and digital marketing is key to faster execution and stronger retail outcomes

  • Get the lessons on using media investment as leverage to win additional visibility and drive incremental sales lift year over year

​12:40 PM - 1:40 PM

Networking Lunch Break

1:40 PM - 2:05 PM

From Agility to Proof: Retail-Agnostic Activation + Household-Level Validation

Jerome Shimizu

CEO and Co-Founder, ABCS Insights

Genevieve Castonguay

Director of Marketing, Shopliftr

Overview:

  • Learn how to reach value-driven Canadian shoppers with dynamic, bilingual creative that activates across retailers in real time

  • Understand why retail-agnostic agility is essential beyond Retail Media Networks and how to deliver speed, scale, and consistency across banners

  • See how ABCS Insights’ household-level methodology closes Canada’s measurement gap with true test-vs-control validation

  • Discover how innovative formats like L-Bar video bridge brand storytelling with live promotions to drive lift, traffic, and iROAS at the register

2:05 PM - 2:35 PM

Roundtable discussion - From Omnichannel to Unified Commerce

Overview:

  • What are the biggest blockers to omnichannel execution today?

  • How can retailers and brands align on consistent measurement and shopper understanding?

  • Practical collaboration models that drive win–win results

2:35 PM - 3:00 PM

Networking Coffee Break

3:00 PM - 3:25 PM

Navigating the K-Shaped Economy

Sarah Liou

Marketing Manager, Bimbo Canada

Overview:

  • Learn how consumer polarization is reshaping category dynamics as shoppers shift from mainstream to either value or premium offerings.

  • Discover strategies to re-engage lost and light buyers and reignite category participation.

  • Get insights on innovating through format and value equation rather than relying solely on new benefit creation.

3:25 PM - 3:50 PM

Building Brand Equity in a Transactional Commerce World

Moujan Tavakoli

Senior Digital Marketing Manager, The Clorox Company

Overview:

  • Learn how to balance short-term sales priorities with long-term brand equity goals.

  • Discover how to strengthen brand equity through effective digital shelf execution in an omnichannel context.

  • Get insights on using media strategically to reinforce and communicate core brand values.

  • Learn how to connect brand-building and performance efforts for sustained impact.

3:50 PM - 4:15 PM

The Great Debate: Amazon vs Omnichannel – How Kenvue is Democratizing and Evolving in the Connected Commerce Space

Matthew Maruscak

Senior Team Lead & Capabilities Manager, Kenvue Canada

Tiffany Gonsalves

Omni Channel and Last Mile Delivery Team Lead, Kenvue

Overview:

  • Learn how Kenvue is balancing Amazon and omnichannel strategies to democratize access and drive sustainable growth across all commerce channels.

  • Discover why upskilling teams on evolving customer priorities and eCommerce capabilities is essential to stay competitive as your business matures.

  • Get insights on how to engage leadership and embed eCommerce into business planning, decision-making, and accountability frameworks to make it a true growth driver.

4:15 PM - 4:25 PM

Chairperson's Event Summary and Closing Remarks

Andrene Dos Anjos

Digital Commerce Manager, Wonderbrands

4:25 PM - 4:30 PM

My Digital Shelf Thank you and Closing remarks

Sarah Kingham

Director, My Digital Shelf

4:30 PM – 5:30 PM

Networking Drinks Reception

8:00 AM – 9:00 AM

Breakfast Networking Reception

9:00 AM – 9:05 AM

My Digital Shelf Welcome Speech

Sarah Kingham

Director, My Digital Shelf

9:05 AM - 9:15 AM

Chairperson's Introduction and Event Overview

Ariane Friesen

Director eCommerce Commercial Strategy & Growth, Mondelēz International

9:15 AM - 9:40 AM

Unlocking Success: Developing a Holistic 360° eCommerce Strategy to drive Conversion and Brand Visibility

Armando Tenias

Customer eCommerce Manager, Nestlé Canada

Overview:

  • Learn how to build a 360° eCommerce strategy that integrates retail media, content, and shopper engagement to drive both conversion and visibility

  • Discover how to leverage the latest Retail Digital Media (RDM) tools to boost online sales, product discovery, and brand awareness

  • Gain insights from Nestlé Canada’s 2024 activation case study demonstrating the impact of a holistic digital commerce approach

9:40 AM - 10:05 AM

When Algorithms Buy: Rethinking the Digital Shelf for the Age of AI Shoppers

Jack Lindberg

Head of Product Strategy, Shalion

Overview:

  • Understand how generative AI and shopping agents like ChatGPT, Rufus, and Perplexity are transforming product discovery and purchase decisions

  • Learn what drives AI agents’ selection of products and how this redefines digital shelf visibility

  • Discover how to optimise product content, data, and strategy for a world where algorithms shop on behalf of consumers

  • Get a framework for evolving digital shelf measurement from page crawling to simulating AI-driven shopper behaviour

10:05 AM - 10:30 AM

Delivering Growth: Instacart’s Role in the Grocery eCommerce Ecosystem

Graham Edward

Sr. Director, Brand Partnerships, Instacart

Overview:

  • Learn how Instacart Ads is simplifying retail media for brands by unlocking access to high-intent consumers across retailers through a single, performance-driven platform.

  • See how Instacart serves as a technology partner to retailers, helping them capture the growing grocery ecommerce opportunity with flexible technology.

  • Explore how the Instacart Marketplace drives full-basket shopping and brand discovery for consumers.

10:30 AM - 10:55 AM

Networking Coffee Break

10:55 AM - 11:20 AM

From Awareness to Conversion: Fuel Growth with Full Funnel Retail Media

Pratyush Kumar

GM/ Head of Ad Products, Loblaw Advance

Overview:

  • Drive full funnel performance by activating First Party Data through Loblaw’s self serve Audience Hub.

  • Connect media to measurable outcomes with Closed -Loop Measurement and the first Multi Touch Attribution Model.

  • Influence shoppers at the point of decision – across retailed sites, apps and Canada’s largest in-store media network.

  • Accelerate brand growth and maximize marketing ROI through Loblaw’s retail Media eco system and scalable self serve solutions.

11:20 AM - 11:45 AM

Cracking the Product Content Code: How to Unlock Retail Media ROI & Omnichannel Magic

Lisandro Nunez

Vice President, Growth, JasperX

Overview:

  • Learn how fragmented product data sabotages retail media performance and shopper engagement

  • Understand how unified product strategies extend across digital shelves and in-store POS for maximum impact

  • Discover how to scale smarter and maximise retail media ROI with JasperX

  • Gain insights from ANS Xtreme’s journey from manual chaos to omnichannel mastery

  • Explore JasperX’s new POS integration and its role in delivering seamless shopper experiences

11:45 AM - 12:10 PM

Bringing Personalization to CPG Retail Media

Mateusz Grobel

eCommerce Team Lead, Danone

Overview:

  • Explore how personalization and custom ads are transforming brand performance across Amazon and retail media environments

  • Learn how Danone Canada leveraged loyalty data to activate personalised campaigns and drive measurable results

  • Understand why retailer networks are now unlocking new opportunities for scaled personalization within the CPG ecosystem

12:10 PM - 12:40 PM

Panel Discussion: Winning in Retail Media: What Works, What’s Next, and How to Scale It

Panel Moderator

Nikki Stone

Founder & Business Futures Architect, Unconventional Thinker

Lesley Conway

Head of Walmart Connect, Walmart Connect Canada

John Fanous

Head of Omni-Channel Retail, Google

Austin Banasco

Connected Experiences Lead, Haleon Canada

Emmanuel Lafleur-Velasco

VP - Head of eCommerce, Kinesso

Overview:

  • Explore how leading brands and platforms are leveraging retail media to drive measurable business outcomes across the full shopper journey.

  • Uncover best practices for effective retailer collaboration, data sharing, and creative optimization to maximize campaign performance.

  • Learn how to unlock untapped value through smarter investment strategies, tech integration, and omnichannel activation in a rapidly evolving landscape.

12:40 PM - 1:40 PM

Networking Lunch Break

1:40 PM - 2:05 PM

Future Ready Commerce Marketing

Grace Liesch

Enterprise Sales Director, MikMak

Overview:

Are you mapping your marketing to your customer's actual shopping journey? The brands that win are those that seamlessly connect discovery to purchase with data-driven, shoppable experiences. Stop guessing and start knowing with MikMak’s intelligence-informed predictions for what’s to come for commerce.
Join us to discover a modern commerce marketing strategy that will help you:
You will leave this session understanding how to:

  • Eliminate wasted spend by focusing on the channels and retailers that truly drive discovery.

  • See how an intelligent approach to commerce can guide creative and channel decisions

  • Outmaneuver competitors by unlocking deep insights into your category’s shopping habits.

2:05 PM - 2:35 PM

Panel Discussion - Building Brands: Real Talk on Growth and Agility in Omnichannel Commerce

Panel Moderator

Tricia Williams

Managing Partner + Client Success Leader, geekspeak Commerce

Introductory Speaker

Isaac Wanzama

Founder & Chief Strategist, geekspeak Commerce

Jonathan Gendreau

Vice President, eCommerce & Digital Strategy, Metro

Anna Marques

eCommerce Manager, Lactalis Canada

Juliette Oliver

Senior eCommerce Manager, Group Bel

Jessica Lindner

Digital and Web Manager, Lassonde

Overview:

  • Learn how to build persuasive, data-led selling stories that win retailer buy-in for launches and trials

  • Explore the role of AI and emerging technologies in driving scalable, efficient growth

  • Get honest insights on maintaining brand consistency while growing fast — and practical ideas to apply in your own teams

2:35 PM - 3:00 PM

Networking Coffee Break

3:00 PM - 3:25 PM

From Keywords to Growth: Building eComm Heroes through Retail Media

Alexandra Hellmund

Senior Manager, Performance Marketing, eCommerce, Beiersdorf

Overview:

  • Learn how to create synergies between organic and paid search to maximise visibility and conversion across every consumer touchpoint

  • Discover how to identify and elevate hidden product “heroes” that drive incremental eCommerce growth

  • Understand how full-funnel retail media campaigns can reach the right audiences and accelerate performance at scale

3:25 PM - 3:50 PM

Omnichannel Impact Through Creator-Led Commerce

Sucheta Mehra

Sr. eCommerce & Digital Programs Manager, BISSELL Homecare

Overview:

  • Learn how authentic influencer storytelling shapes shopper behaviour and brand preference across channels

  • Hear key lessons from scaling creator programs in Canada — what worked, what didn’t, and how to evolve them for impact

  • Discover how to measure and attribute influencer-driven conversions effectively across omnichannel touchpoints

3:50 PM - 4:15 PM

Unlocking the DTC Opportunity: Protecting Market Access and Building Loyalty in Canadian Alcohol

Millie Yervantian

Media & Digital Marketing Director, Campari Group

Overview:

  • Learn how alcohol brands in Canada are navigating direct-to-consumer (DTC) opportunities while staying compliant with evolving provincial regulations.

  • Discover strategies to protect your route to market amid shifting retail partnerships and policy changes.

  • Discover how to measure and attribute influencer-driven conversions effectively across omnichannel touchpoints

4:15 PM - 4:25 PM

Chairperson's Event Summary and Closing Remarks

Ariane Friesen

Director eCommerce Commercial Strategy & Growth, Mondelēz International

4:25 PM - 4:30 PM

My Digital Shelf Thank you and Closing remarks

Sarah Kingham

Director, My Digital Shelf

4:30 PM – 5:30 PM

Networking Drinks Reception

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