8:00 AM – 9:00 AM
Breakfast Networking Reception
9:00 AM – 9:05 AM
My Digital Shelf Welcome Speech
Sarah Kingham
Conference Director, My Digital Shelf

9:05 AM - 9:15 AM
Chairperson's Introduction and Event Overview
Andrene Dos Anjos
Retail Media Manager, North America, FGF Brands

9:15 AM - 9:40 AM
Connected Commerce in Action: A Growth Partnership with L’Oréal
Lesley Conway
Head of Walmart Connect, Walmart Connect
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Morgan Ferris
Vice President of Merchandising, Walmart Canada

Doron Grinberg
Vice President of Sales, L'Oréal Canada
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Learn how Walmart Canada and L’Oréal are connecting digital, social and in-store experiences to drive category growth.
Discover how audience insights, retail media, Marketplace and in-store activations are improving customer engagement and marketing effectiveness.
Gain insights into how measurement solutions are helping demonstrate business impact and deliver stronger outcomes.
9:40 AM - 10:05 AM
Follow the Shopper, Not the Store: Canada's Off-Site Performance Gap
Genevieve Castonguay
Vice President of Marketing, ShopLiftr
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Explore one Canadian shopper’s week, promotion by promotion, to uncover where trade dollars and off-site media fail to connect across banners and retail media networks
Learn why fragmented pricing, promotions and retail media visibility can widen the off-site performance gap, including where private label gains when creative and shelf don’t connect
Discover three practical moves to make before 2027 promotion plans lock, including a trade-data-first approach and the Off-Site Readiness Scorecard
10:05 AM - 10:30 AM
Canada's Favourite Breakfast: How Bimbo & Kraft Heinz Joined Forces to Drive Cross-Category Growth
Leigh Fenwick
Director Omnichannel Marketing, Bimbo Bakeries
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Jeanette D'Souza
Associate Director, Omni Channel, Kraft Heinz
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Discover how Dempster’s & POM breads partnered with Kraft Peanut Butter & Philadelphia Cream Cheese to deliver a quick, delicious breakfast made by Canadians, for Canadians
Learn how the campaign aimed to drive cross-category purchases among millennials by positioning bread and spreads as the perfect breakfast pairing
Explore how in-store co-displays, social media, retailer loyalty programs and retail media were activated to drive cross-category purchase and build the basket
10:30 AM - 10:55 AM
Networking Coffee Break
10:55 AM - 11:20 AM
AI User Consumer Panel: What Shoppers See and How AI Recommends
Paul Lees
Founder & CEO, CheckoutSmart

Uncover the real questions, concerns, and decision factors consumers bring to AI before choosing a product, based on insights from our AI User Consumer Panel
Learn how LLMs interpret categories, surface recommendations, the sources they use and reshape brand visibility at the point of decision
Walk away with practical actions eCommerce and marketing teams can take today to strengthen the signals AI and shoppers rely on
11:20 AM - 11:45 AM
Cultural Commerce at Scale
Eva ZHU
Marketing Director Kérastase Canada, L’Oréal Canada
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Learn how to architect distinct online + offline touchpoints to drive incremental recruitment and maximise LTV
Explore localised storytelling and influencer strategies that resonate across Toronto, Montreal and Calgary
Discover how to authentically tap into cultural moments to build deeper brand affinity, with lessons from the Canadian Asian Love Plan
11:45 AM - 12:10 PM
Winning Today's Calculated Shopper: Why a Louder Promotion Beats a Lower One
Michael Silverman
Chief Executive Officer, Flipp
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Explore why the calculated shopper is a structural shift, not a phase, and why most promotions never reach shoppers while they're deciding
Learn how solving promotional awareness drives sustainable results
Discover what it takes to put this into practice, from synchronizing merchandising and marketing to measuring whether the sales were incremental
12:10 PM - 12:35 PM
From the Grandstand to the Grocery Basket: How brands can covert passion into purchase
Doyle Brown
Director of Marketing, Barilla Group

Explore the Sponsorship 4Cs Framework: Culture, Credibility, Conversion & Community
Discover how Catelli Protein+ x Toronto Blue Jays is fuelling Canadian families’ fandom
Learn how Barilla x F1 Montreal turned race weekend into a shared meal occasion
12:35 PM - 1:35 PM
Networking Lunch Break
1:35 PM - 2:00 PM
Building AI to Power the Future of Retail Analytics at Loblaw
Sarah Wool-Smith
GM, Ad products, Loblaw Advance
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See how Loblaw is simplifying retail analytics to help teams move faster from business questions to trusted answers
Discover how one analytics experience can serve both analysts who need flexibility and control and commercial teams who need fast, intuitive insights
Explore how AI can connect signals across retail data to explain what happened, uncover why and accelerate the journey from insight to decision to action
2:00 PM - 2:25 PM
The Two-Way Street: How Category Insights Shape Strategy and Shelf
Ghazi Rasheed
Director, Category Management, Mondelēz International

Explore how changing demographics, persistent inflation and flat population growth are reshaping the equation for category growth in Canada
Learn how Category Management can act as a two-way bridge, using retailer and shopper insights to influence both customer collaboration and internal business strategy
Discover how AI is changing retail decision-making and why Category Management teams must evolve from explaining what happened to understanding why it happened and focusing more on foresight
2:25 PM - 3:00 PM
Networking Coffee Break
3:00 PM - 3:25 PM
Role of a Family Caregiver – there’s “#NoLoveLikeIt”
Mark Settle
Marketing Director, Essity
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Explore the often invisible physical, mental and emotional realities of family caregiving
Discover how TENA's #NoLoveLikeIt campaign shines a spotlight on the complex emotions experienced by family caregivers
Learn how TENA is drawing on over 60 years of experience to provide guides, information and support tools for people on the caregiving journey
3:25 PM - 3:50 PM
Marketing Strategy in a Difficult Economic Environment
Moasser Ahmed
Senior Marketing Manager, Maple Leaf Foods Inc
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How to create consumer value
Growth story of a leading brand
3:50 PM - 4:15 PM
Demand Generation in the AI Shopping Era: Navigating the Non-Linear Consumer Journey
Sucheta Mehra
Senior Manager - Demand Generation, BISSELL Homecare
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Explore how AI, search, and retail platforms are reshaping shopper behavior and breaking the traditional funnel
Learn how to capture demand across fragmented touchpoints with an omnichannel, full-funnel approach
Discover strategies to connect retail media, search signals, and creator-led commerce to drive measurable business impact and retail/Amazon velocity
4:15 PM - 4:25 PM
Chairperson's Event Summary and Closing Remarks
Andrene Dos Anjos
Retail Media Manager, North America, FGF Brands

4:25 PM - 4:30 PM
My Digital Shelf Thank you and Closing remarks
Sarah Kingham
Conference Director, My Digital Shelf

4:30 PM – 5:30 PM
Networking Drinks Reception
8:00 AM – 9:00 AM
Breakfast Networking Reception
9:00 AM – 9:05 AM
My Digital Shelf Welcome Speech
Sarah Kingham
Conference Director, My Digital Shelf

9:05 AM - 9:15 AM
Chairperson's Introduction and Event Overview
Ariane Friesen
Director Consumer Experience & Digital Commerce, Mondelēz Canada

9:15 AM - 9:40 AM
Commerce Without Silos: Building a Connected Commerce Engine
Monia Staropoli
Director Commerce Marketing, Conagra Brands

Learn how AI is shifting the rules of commerce, making connected teams and trusted content critical competitive advantages
Discover why Connected Commerce wins over individual channels, bringing content, retail media, promotions and in-store execution together
Explore how to achieve personalisation at scale by tailoring solutions across retailers, regions and cultural moments
9:40 AM - 10:05 PM
Delivering Growth with Instacart
Graham Edward
Senior Director, Brand Partnerships, Instacart

Juliette Oliver
Senior eCommerce Manager, Groupe Bel Canada
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Explore Instacart’s unique role as a leading technology company in the Canadian grocery space
Learn how brands can strategically partner with Instacart to unlock new growth opportunities
Discover how a data-driven collaboration between Instacart and Bel unlocked the healthier snacking category
10:05 AM - 10:30 AM
Retail Media Is Rewriting the Omnichannel Playbook
Jamie Armstrong
GM Media Intelligence, Loblaw Advance
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Learn what separates effective omnichannel strategies from fragmented activation, from starting with the right business objective to using commerce data to understand shoppers
Explore how to give each channel a distinct role and get audience, creative, budget and timing right
Discover how closed-loop measurement can turn every activation into evidence for making the next one better
10:30 AM - 10:55 AM
Networking Coffee Break
10:55 AM - 11:20 AM
How to be recommended by AI Answer Engines: A Framework for the era of Agentic Commerce
Nancy Morgan
Head of Customer Success, Azoma
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Erica Meagher
Head of eCommerce, Beiersdorf Canada

Explore the 5 Cs Framework for Agentic Commerce Optimisation: Completeness, Context, Citations, Correctness and Customer Acquisition
Learn how to optimise your brand for AI-powered shopping assistants by improving product data, trusted-source visibility and correcting AI hallucinations
Discover how to move beyond fragmented AI experiments with a measurable strategy that drives customer acquisition and sustainable growth
11:20 AM - 11:45 AM
Owning the Tracks: A Practical Story of Retail Search Transformation
José Garcia Gomez
Director, eCommerce Excellence, Nestlé Canada
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Hear how a major CPG built retail search capability in-house, what it really takes, and the change management behind the shift
See how an in-house model unlocks faster decisions and stronger retailer partnerships
Leave with a grounded perspective to reflect on for your own commerce journey
11:45 AM - 12:10 PM
Getting Your Products Recommended by AI Agents: How to Win Discovery in Agentic Commerce
Vojtech Oravec
Founder & CEO, Ranketta

Understand how AI agents decide which products to recommend
Learn practical steps to optimize your product data so agents pick your products over competitors
See real examples of what works and what doesn't, based on AI research and real world results
12:10 PM - 12:35 PM
From Screen to Shelf: Making Video Work Harder for CPG Growth
Sam Lam
VP of Innovation, MIQ Digital

Amith Vikram
Product Director, MIQ Digital

Understand the forces behind evolving shopper behaviour and how marketers can adapt to a more fluid consumer journey
Examine the intelligence and signals brands need to plan, activate and measure video campaigns that deliver outcomes
Discover how to apply these insights to better segment audiences, coordinate channels, and measure success.
12:35 PM - 1:35 PM
Networking Lunch Break
1:35 PM - 2:00 PM
From the Digital Shelf to Connected Commerce: A CPG Brand Playbook for the Connected Shopper
Tricia Williams
Managing Partner & Client Success Leader, geekspeak Commerce
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Isaac Wanzama
Founder & Chief Strategist, geekspeak Commerce
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Explore how product discovery is expanding beyond the digital shelf and what this means for CPG brands
Learn how to connect content, data, media and measurement across the shopper journey
Discover practical ways to improve brand discoverability and prepare for what comes next
2:00 PM - 2:35 PM
Panel Discussion: Beyond Media Metrics: Building Retail Media That Drives Commercial Growth
Panel Moderator
Anca Badea
Head of Category and Insights, Pet Nutrition, Mars

Jennifer Downie
Retail Media Key Partnership Manager, North America, Circle K
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Jason Bennicoff
Vice-President, Retail Media, Empire Media+
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Natasha Demopoulos
Senior Manager, OMNI & Shopper Marketing, Mars
Juliana Nodwell
Retail Media Manager, Kraft Heinz
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Usman Moorad
Manager, Account Management, CPG Health & Beauty, Amazon Ads

2:35 PM - 3:00 PM
Networking Coffee Break
3:00 PM - 3:25 PM
The Future of Retail Media: Trends, Innovation & Growth
Lesley Conway
Head of Walmart Connect, Walmart Connect
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Molly Dobson
VP of Merchandizing, Fashion, Walmart Canada
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Lisa Kisber
VP Communications, Dentsu Canada

Discover the key trends and innovations shaping the future of retail media for brands, retailers and agencies.
Explore how omnichannel commerce is transforming the retail media landscape and creating new opportunities for growth.
Gain insights into how brands, retailers and agencies are collaborating to drive growth and build more meaningful customer connections.
3:25 PM - 3:50 PM
Efficient Isn't Effective: Rethinking Ecom Measurement
Louise Jansen
Director Commercial Strategy, WK Kellogg Co

Sophia Bello
eCommerce & Shopper Marketing Manager, WK Kellogg Co

Explore why eCommerce measurement hasn’t kept pace with the rapid growth of the channel
Learn why legacy impressions-based models can reward efficiency over true effectiveness when measuring digital tactics that directly drive conversion
Discover the key pitfalls, challenges and opportunities in measuring eCommerce performance more effectively
3:50 PM - 4:15 PM
The Future of Commerce: Building Loyalty-Led Omnichannel Growth in Canada's Retail Ecosystem
Maggie Kamel
Senior Manager, CRM & Digital Technology, Nestle Purina Canada

Explore how loyalty platforms can connect retail media, digital commerce, shopper data, AI and omnichannel activation to deliver measurable business growth
Discover how personalised experiences, marketplace strategies and predictive analytics can strengthen acquisition, retention and lifetime value
Learn how brands can leverage loyalty programmes and retailer partnerships as powerful engines for omnichannel growth
4:15 PM - 4:25 PM
Chairperson's Event Summary and Closing Remarks
Ariane Friesen
Director Consumer Experience & Digital Commerce, Mondelēz Canada

4:25 PM - 4:30 PM
My Digital Shelf Thank you and Closing remarks
Sarah Kingham
Conference Director, My Digital Shelf

4:30 PM – 5:30 PM
Networking Drinks Reception