Agenda
Explore the Agenda: Insightful. Actionable. Forward-Thinking.
What you’ll learn

Dive into a day of thought leadership, strategic discussions, and case studies from omnichannel activation and shopper insights across the FMCG and Retail landscape.

TRACK 1
eCommerce, Digital & Omni enthusiasts

Omnichannel Path-To-Purchase

Shopper Insights & Personalisation

Loyalty, Category & Retailer Engagement

Business Performance and Sales Analytics

Data, Analytics & AI for Commercial Growth

Shopper Marketing Activation & Measurement

Category & Brand Management

TRACK 2
Shopper, Category & Sales enthusiasts

Digital Transformation

RGM & Digital Shelf Strategy

Emerging Tech in eCommerce

Omnichannel Commerce Growth Strategy

Direct-to-Consumer & On-Demand Channels

Activating Retail Media Networks in the Region

eCommerce Retailer Engagement & Collaboration

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8:00 AM – 9:00 AM

Networking Breakfast Reception

9:00 AM – 9:05 AM

My Digital Shelf Welcome Speech

Sarah Kingham

Director, My Digital Shelf

9:05 AM - 9:15 AM

Chairperson's Introduction and Event Overview

Sarah Kingham

Director, My Digital Shelf

9:15 AM - 9:50 AM

Kellanova Europe’s Marketing Transformation Journey

Phil Wilkinson

Senior Director Omnichannel Experience & Commerce – Europe, Kellanova

Overview:

  • Kellanova Marketing Mission

  • Creating Omnichannel Connected Experiences

  • Driving Creative Excellence & Confidence

  • Q&A

9:50 AM - 10:15 AM

Shoppable Products Everywhere: Drive Sales from Social​​

Brett Banner

SVP Strategy, PriceSpider

Overview:

When customers see your products everywhere, make every moment shoppable. Drive new customers from offsite channels and build a competitive strategy to increase share in your category from incremental sales. Unlock data on who’s buying, where they come from, and what they’re looking for to target more customers across every shoppable touchpoint.

10:15 AM - 10:40 AM

Modernising your retail media strategy: How to improve internal alignment for external acceleration

Josh Clarkson

Global Head of Retail Media, Mars

Overview:

  • Org structure across brand, agency and retaile

  • Activities, tactics and how to streamline within wider media

  • Metrics that matter

10:40 AM - 11:05 AM

Networking Coffee Break

11:05 AM - 11:30 AM

How FMCG Brands can Harness User Generated Content (UGC) across the Full Funnel to Drive Conversion

Henrietta Wilson

Senior Strategic Account Director, Bazaarvoice

11:30 AM - 11:55 AM

How to build a simple, yet effective shopper marketing platform through seamless omni-channel execution in market

Grace Marks

Head of Shopper Marketing - Grocery and Value Retail,Britvic

11:55 PM - 12:20 PM

Winning at Shelf

Andrew Watts

Founding Partner, KHWS

Overview:

The most effective shopper marketing strategies and campaigns are based on audience understanding. This presentation willdemonstrate how uncovering a deeper understanding of your audiences’ buying behaviour can informcreative & strategic solutions to solve a range of Shopper Marketing challenges.​We will share case studies that have benefited from our behavioural science approach for these common Shopper Marketing challenges:

  • Effective promotions

  • Compelling brand messaging that resonates

  • Category leadership

  • Branded bays that deliver

  • In store navigation the drives fluent purchase

  • Standing out from your competitors

​12:20 PM - 1:35 PM

Networking Lunch Break

1:35 PM - 2:10 PM

Can retail media really walk the talk around "Education"

Christina Jenkins

Senior Omni Channel Shopper Marketing Team Lead UK & IE, Colgate-Palmolive

Overview:

  • Perhaps once the role of big ATL campaigns - could the tide be turning

  • Retail media beyond the store enables different conversations and communication

  • The power of an emotional hook previously hard to convey instore.....but is that changing and what does
    that mean for FMCGs

2:10 PM - 2:35 PM

Unlocking the Power of First-Party Data in Shopper Marketing

Matthew Clarke

Sales Director UK&I, Snipp

Overview:

  • Exploring Trends and Challenges in Shopper Marketing: Uncover how shifting consumer behaviors, the rise of omnichannel shopping, and data fragmentation create both hurdles and opportunities for FMCG brands looking to stay competitive.

  • Leveraging First-Party Data for Sustainable Growth: Discover how to effectively gather and utilize first-party data, especially from consumer transactions, to gain insights into detailed consumer purchasing behaviors, enhance segmentation and personalization, drive more meaningful engagement, and fuel long-term growth.

  • Showcasing Consumer-Centric Success Stories: Be inspired by real-world examples of leading FMCG brands that have implemented data-driven shopper marketing strategies, delivering exceptional results by putting the consumer at the heart of their efforts.

2:35 PM - 3:00 PM

Networking Coffee Break

3:00 PM - 3:25 PM

Driving Brand Success: The Journey of Impactful Campaigns

Özgü Yıldırım

Senior Brand Manager, Kimberly-Clark

Overview:

  • Tailored Campaigns for Shopper Insights

  • Influencing Purchase Decision

  • Maximizing Conversion and Sales

3:25 PM - 3:50 PM

Unlocking the True Value of Shopper Marketing….

Craig Woolley

Marketing Activation & Sponsorship Director, The Heineken Company

Overview:

  • The importance of shopper marketing in today’s World.

  • ROI; more than just a metric

  • How shopper marketing influences brand strategy​

3:50 PM - 4:15 PM

Creating Desire at the Moment of Choice

Efrain Rosario

Global Head of Futures & Omnichannel Shopper Insights, Diageo

Overview:

  • sharing a high-level glimpse at our brand-building model on driving world-class experiences at the point of purchase

4:15 PM - 4:25 PM

Chairperson's Event Summary and Closing Remarks

Sarah Kingham

Director, My Digital Shelf

4:25 PM - 4:30 PM

My Digital Shelf Thank you and Closing remarks

Sarah Kingham

Director, My Digital Shelf

4:30 PM – 5:30 PM

Networking Drinks Reception

8:00 AM – 9:00 AM

Networking Breakfast Reception

9:00 AM – 9:05 AM

My Digital Shelf Welcome Speech

Sarah Kingham

Director, My Digital Shelf

9:05 AM - 9:15 AM

Co-Chairperson's Introduction and Event Overview

Lucy Hutchinson

Global Content and Marketing Operations Director, Mars Pet Nutrition

Alister Greenwood

Head of Global Digital Commerce Insights & Analytics, Mondelēz International

9:15 AM - 9:40 AM

Optimising product data to enhance the customer experience

Tom Davies

Head of Online Trading, Waitrose

Josh Clarkson

Global Head of Retail Media, Mars

9:40 AM - 10:05 AM

Unlock the Key Factors for Sustained Online Performance Success

Laura Bru

Senior Customer Success Manager, Data Impact by NielsenIQ

Overview:

  • What are the risks of underestimating the impact of key performance drivers?

  • Achieve online success by understanding the "why" behind performance metrics (in-depth performance analysis)

  • Develop strategic actions to optimize the most influential performance drivers

10:05 AM - 10:30 AM

How we win today and setup for the future of eRetail media

Katie Swain

Head of eCommerce, Kellanova

Sarah O'Brien

eCommerce Director for Europe, Kellanova

Overview:

  • See how Kellanova is keeping up with the ever evolving space of Retail Media

  • Business practises that are helping to create full funnel experience plans

10:30 AM - 10:55 AM

Networking Coffee Break

10:55 AM – 11:20 AM

Adapting pure convenience relationships within a Qcom market

Jeff Bradshaw

Online Category Lead, The Co-Operative Group

Rebecca Smiechowska

Senior Merchandising Manager for Partnerships, The Co-Operative Group

Overview:

  • Get an insight into Co-Ops convenience strategy for omni-success

  • Discover how Co-op have expanded across 6 different businesses and their continuous evolution

  • Learn about the key customer missions and markets that Co-op targets and how you can leverage the customer engagement opportunities with them

11:20 AM - 11:45 AM

Insights Led Strategy for Scaling Digital Commerce

Ankit Sharma

VP - Retail Solutions, Digital Transformation, Analytics & Data Science, eClerx

Saurabh Sharma

Global Product Lead – Head Client Engagement, eClerx

Overview:

  • Data-Driven Growth: Insights-led strategies use customer data and trends to optimise digital commerce, enhancing targeted marketing and personalisation.

  • Agile Adaptation: Real-time insights help businesses quickly adjust to changing consumer preferences and market conditions for better scalability.

11:45 AM - 12:10 PM

Leveraging the Digital Shelf to Drive Retail Media Incrementality

Clayton Roop

Director of Solutions Consulting, CommerceIQ

Overview:

  • Rise of RMM Networks and what it means to brands

  • How the digital shelf directly and indirectly impacts retail media success

  • Using digital shelf signals to predict and drive incremental sales via sponsored products

12:10 PM - 1:35 PM

Networking Lunch Break

1:35 PM - 2:10 PM

Enhancing the Retailer-Supplier relationship for eCommerce success

Panel Moderator

Simon Miles

CEO, Lighthouse Advisory

Hannah Skardon

Digital Commerce Director, Reckitt

Ana Afan

Group Head of Digital Activation, Coca Cola Europacific Partners

Chantelle Kennedy

Director of HOP Grocery, Deliveroo

George Dean

Commercial Development Director,Ocado Retail

Overview:

  • Get the guidance on how to plan what ‘you’ want to achieve with your online retailer partnerships and how to measure the success

  • Understand the Grocery retailers ‘capabilities’ and how you can leverage these in the online channel

  • Learn how to Create a ‘joint’ strategy with your retail partners and how to align it with your larger commercial plan

  • Get the tips on how to celebrate your successes together with your retail partnerships and strengthen these relationships in the long term

2:10 PM - 2:35 PM

How AI transforms creative decision making

Steve King

CEO, Dragonfly AI

Alex Townsend

Cluster Brand Manager, Birds Eye

Overview:

Dragonfly AI sits down with Birdseye to explore how AI is changing creative decision making in packaging design. Hear how brands are using insights to innovate whilst simultaneously balancing consumer expectations, tackle design challenges, and combine AI data with gut feel. Dive into emerging creative trends, how AI enhances efficiency and post-launch strategies for ongoing success.

2:35 PM - 3:00 PM

Networking Coffee Break

3:00 PM - 3:25 PM

Leveraging eCommerce Marketplaces and Retail Media to Boost Brand Equity and Grow Profitability

Somesh Diwivedi

Global eCommerce & eBusiness Director, Essity

3:25 PM - 3:50 PM

Is brewing up sustainable campaigns, as easy as recycling your coffee capsules?

Diane de la Baronniere

Global Digital Commerce Media Director, Haleon

3:50 PM - 4:15 PM

Building the Perfect digital store: How Barilla Partners with Retailers

Zlatko Popovic

Global eCommerce Commercial Manager, Barilla

4:15 PM - 4:25 PM

Co-Chairperson's Event Summary and Closing Remarks

Lucy Hutchinson

Global Content and Marketing Operations Director, Mars Pet Nutrition

Alister Greenwood

Head of Global Digital Commerce Insights & Analytics, Mondelēz International

4:25 PM - 4:30 PM

My Digital Shelf Thank you and Closing remarks

Sarah Kingham

Director, My Digital Shelf

4:30 PM – 5:30 PM

Networking Drinks Reception