Dive into a day of thought leadership, strategic discussions, and case studies from omnichannel activation and shopper insights across the FMCG and Retail landscape.
Omnichannel Path-To-Purchase
Shopper Insights & Personalisation
Loyalty, Category & Retailer Engagement
Business Performance and Sales Analytics
Data, Analytics & AI for Commercial Growth
Shopper Marketing Activation & Measurement
Category & Brand Management
Digital Transformation
RGM & Digital Shelf Strategy
Emerging Tech in eCommerce
Omnichannel Commerce Growth Strategy
Direct-to-Consumer & On-Demand Channels
Activating Retail Media Networks in the Region
eCommerce Retailer Engagement & Collaboration
8:00 AM – 9:00 AM
Networking Breakfast Reception
9:00 AM – 9:05 AM
My Digital Shelf Welcome Speech
Sarah Kingham
Director, My Digital Shelf
9:05 AM - 9:15 AM
Chairperson's Introduction and Event Overview
Sarah Kingham
Director, My Digital Shelf
9:15 AM - 9:50 AM
Kellanova Europe’s Marketing Transformation Journey
Phil Wilkinson
Senior Director Omnichannel Experience & Commerce – Europe, Kellanova
Overview:
Kellanova Marketing Mission
Creating Omnichannel Connected Experiences
Driving Creative Excellence & Confidence
Q&A
9:50 AM - 10:15 AM
Shoppable Products Everywhere: Drive Sales from Social
Brett Banner
SVP Strategy, PriceSpider
Overview:
When customers see your products everywhere, make every moment shoppable. Drive new customers from offsite channels and build a competitive strategy to increase share in your category from incremental sales. Unlock data on who’s buying, where they come from, and what they’re looking for to target more customers across every shoppable touchpoint.
10:15 AM - 10:40 AM
Modernising your retail media strategy: How to improve internal alignment for external acceleration
Josh Clarkson
Global Head of Retail Media, Mars
Overview:
Org structure across brand, agency and retaile
Activities, tactics and how to streamline within wider media
Metrics that matter
10:40 AM - 11:05 AM
Networking Coffee Break
11:05 AM - 11:30 AM
How FMCG Brands can Harness User Generated Content (UGC) across the Full Funnel to Drive Conversion
Henrietta Wilson
Senior Strategic Account Director, Bazaarvoice
11:30 AM - 11:55 AM
How to build a simple, yet effective shopper marketing platform through seamless omni-channel execution in market
Grace Marks
Head of Shopper Marketing - Grocery and Value Retail,Britvic
11:55 PM - 12:20 PM
Winning at Shelf
Andrew Watts
Founding Partner, KHWS
Overview:
The most effective shopper marketing strategies and campaigns are based on audience understanding. This presentation willdemonstrate how uncovering a deeper understanding of your audiences’ buying behaviour can informcreative & strategic solutions to solve a range of Shopper Marketing challenges.We will share case studies that have benefited from our behavioural science approach for these common Shopper Marketing challenges:
Effective promotions
Compelling brand messaging that resonates
Category leadership
Branded bays that deliver
In store navigation the drives fluent purchase
Standing out from your competitors
12:20 PM - 1:35 PM
Networking Lunch Break
1:35 PM - 2:10 PM
Can retail media really walk the talk around "Education"
Christina Jenkins
Senior Omni Channel Shopper Marketing Team Lead UK & IE, Colgate-Palmolive
Overview:
Perhaps once the role of big ATL campaigns - could the tide be turning
Retail media beyond the store enables different conversations and communication
The power of an emotional hook previously hard to convey instore.....but is that changing and what does
that mean for FMCGs
2:10 PM - 2:35 PM
Unlocking the Power of First-Party Data in Shopper Marketing
Matthew Clarke
Sales Director UK&I, Snipp
Overview:
Exploring Trends and Challenges in Shopper Marketing: Uncover how shifting consumer behaviors, the rise of omnichannel shopping, and data fragmentation create both hurdles and opportunities for FMCG brands looking to stay competitive.
Leveraging First-Party Data for Sustainable Growth: Discover how to effectively gather and utilize first-party data, especially from consumer transactions, to gain insights into detailed consumer purchasing behaviors, enhance segmentation and personalization, drive more meaningful engagement, and fuel long-term growth.
Showcasing Consumer-Centric Success Stories: Be inspired by real-world examples of leading FMCG brands that have implemented data-driven shopper marketing strategies, delivering exceptional results by putting the consumer at the heart of their efforts.
2:35 PM - 3:00 PM
Networking Coffee Break
3:00 PM - 3:25 PM
Driving Brand Success: The Journey of Impactful Campaigns
Özgü Yıldırım
Senior Brand Manager, Kimberly-Clark
Overview:
Tailored Campaigns for Shopper Insights
Influencing Purchase Decision
Maximizing Conversion and Sales
3:25 PM - 3:50 PM
Unlocking the True Value of Shopper Marketing….
Craig Woolley
Marketing Activation & Sponsorship Director, The Heineken Company
Overview:
The importance of shopper marketing in today’s World.
ROI; more than just a metric
How shopper marketing influences brand strategy
3:50 PM - 4:15 PM
Creating Desire at the Moment of Choice
Efrain Rosario
Global Head of Futures & Omnichannel Shopper Insights, Diageo
Overview:
sharing a high-level glimpse at our brand-building model on driving world-class experiences at the point of purchase
4:15 PM - 4:25 PM
Chairperson's Event Summary and Closing Remarks
Sarah Kingham
Director, My Digital Shelf
4:25 PM - 4:30 PM
My Digital Shelf Thank you and Closing remarks
Sarah Kingham
Director, My Digital Shelf
4:30 PM – 5:30 PM
Networking Drinks Reception
8:00 AM – 9:00 AM
Networking Breakfast Reception
9:00 AM – 9:05 AM
My Digital Shelf Welcome Speech
Sarah Kingham
Director, My Digital Shelf
9:05 AM - 9:15 AM
Co-Chairperson's Introduction and Event Overview
Lucy Hutchinson
Global Content and Marketing Operations Director, Mars Pet Nutrition
Alister Greenwood
Head of Global Digital Commerce Insights & Analytics, Mondelēz International
9:15 AM - 9:40 AM
Optimising product data to enhance the customer experience
Tom Davies
Head of Online Trading, Waitrose
Josh Clarkson
Global Head of Retail Media, Mars
9:40 AM - 10:05 AM
Unlock the Key Factors for Sustained Online Performance Success
Laura Bru
Senior Customer Success Manager, Data Impact by NielsenIQ
Overview:
What are the risks of underestimating the impact of key performance drivers?
Achieve online success by understanding the "why" behind performance metrics (in-depth performance analysis)
Develop strategic actions to optimize the most influential performance drivers
10:05 AM - 10:30 AM
How we win today and setup for the future of eRetail media
Katie Swain
Head of eCommerce, Kellanova
Sarah O'Brien
eCommerce Director for Europe, Kellanova
Overview:
See how Kellanova is keeping up with the ever evolving space of Retail Media
Business practises that are helping to create full funnel experience plans
10:30 AM - 10:55 AM
Networking Coffee Break
10:55 AM – 11:20 AM
Adapting pure convenience relationships within a Qcom market
Jeff Bradshaw
Online Category Lead, The Co-Operative Group
Rebecca Smiechowska
Senior Merchandising Manager for Partnerships, The Co-Operative Group
Overview:
Get an insight into Co-Ops convenience strategy for omni-success
Discover how Co-op have expanded across 6 different businesses and their continuous evolution
Learn about the key customer missions and markets that Co-op targets and how you can leverage the customer engagement opportunities with them
11:20 AM - 11:45 AM
Insights Led Strategy for Scaling Digital Commerce
Ankit Sharma
VP - Retail Solutions, Digital Transformation, Analytics & Data Science, eClerx
Saurabh Sharma
Global Product Lead – Head Client Engagement, eClerx
Overview:
Data-Driven Growth: Insights-led strategies use customer data and trends to optimise digital commerce, enhancing targeted marketing and personalisation.
Agile Adaptation: Real-time insights help businesses quickly adjust to changing consumer preferences and market conditions for better scalability.
11:45 AM - 12:10 PM
Leveraging the Digital Shelf to Drive Retail Media Incrementality
Clayton Roop
Director of Solutions Consulting, CommerceIQ
Overview:
Rise of RMM Networks and what it means to brands
How the digital shelf directly and indirectly impacts retail media success
Using digital shelf signals to predict and drive incremental sales via sponsored products
12:10 PM - 1:35 PM
Networking Lunch Break
1:35 PM - 2:10 PM
Enhancing the Retailer-Supplier relationship for eCommerce success
Panel Moderator
Simon Miles
CEO, Lighthouse Advisory
Hannah Skardon
Digital Commerce Director, Reckitt
Ana Afan
Group Head of Digital Activation, Coca Cola Europacific Partners
Chantelle Kennedy
Director of HOP Grocery, Deliveroo
George Dean
Commercial Development Director,Ocado Retail
Overview:
Get the guidance on how to plan what ‘you’ want to achieve with your online retailer partnerships and how to measure the success
Understand the Grocery retailers ‘capabilities’ and how you can leverage these in the online channel
Learn how to Create a ‘joint’ strategy with your retail partners and how to align it with your larger commercial plan
Get the tips on how to celebrate your successes together with your retail partnerships and strengthen these relationships in the long term
2:10 PM - 2:35 PM
How AI transforms creative decision making
Steve King
CEO, Dragonfly AI
Alex Townsend
Cluster Brand Manager, Birds Eye
Overview:
Dragonfly AI sits down with Birdseye to explore how AI is changing creative decision making in packaging design. Hear how brands are using insights to innovate whilst simultaneously balancing consumer expectations, tackle design challenges, and combine AI data with gut feel. Dive into emerging creative trends, how AI enhances efficiency and post-launch strategies for ongoing success.
2:35 PM - 3:00 PM
Networking Coffee Break
3:00 PM - 3:25 PM
Leveraging eCommerce Marketplaces and Retail Media to Boost Brand Equity and Grow Profitability
Somesh Diwivedi
Global eCommerce & eBusiness Director, Essity
3:25 PM - 3:50 PM
Is brewing up sustainable campaigns, as easy as recycling your coffee capsules?
Diane de la Baronniere
Global Digital Commerce Media Director, Haleon
3:50 PM - 4:15 PM
Building the Perfect digital store: How Barilla Partners with Retailers
Zlatko Popovic
Global eCommerce Commercial Manager, Barilla
4:15 PM - 4:25 PM
Co-Chairperson's Event Summary and Closing Remarks
Lucy Hutchinson
Global Content and Marketing Operations Director, Mars Pet Nutrition
Alister Greenwood
Head of Global Digital Commerce Insights & Analytics, Mondelēz International
4:25 PM - 4:30 PM
My Digital Shelf Thank you and Closing remarks
Sarah Kingham
Director, My Digital Shelf
4:30 PM – 5:30 PM
Networking Drinks Reception